Verizon Personal Project

Reflections

This past summer, I was a Platform, Product & Design Intern at Verizon on the Conversational AI team within the Customer Experience organization. I worked on designing next-gen messaging experiences for Gen Z customers and contributed to a business case on Agentic AI, researching tools, frameworks, and use cases to shape Verizon’s approach to emerging technologies.

I’m especially grateful to my manager Michael Habib, as well as Priyanka Panigrahi and Tyler Henderson, for their guidance on my individual project. A special thank you to Sonja Ellicott for being such a thoughtful mentor.

Another highlight of my summer was collaborating on the business challenge with Connie Zhang, Mary Buist, and Sahithi Lingampalli. Working with this team was a true highlight, and I’m grateful for the support of our sponsors Gopal Mandava and Rocio Llanos-Foots.

Beyond the projects, this internship was full of meaningful connections and memories; from team events and handwritten notes, to spontaneous fun and new friendships. These experiences made the summer unforgettable and reminded me of the importance of curiosity, creativity, and community in every professional space.